Vendor FAQ
As long as my customer pays for their Office Solutions, should I care whether they finance or pay cash?
Yes. Finance can help protect your customer base, retain customer loyalty and provide an opportunity to build long-term commercial relationships through incremental business.

Would my customer be better off using their day to day banking lines for financing?
No. Your customers ability to utilise existing bank loan or overdraft facilities are not affected by choosing to finance their office solutions through Cantora. Existing credit lines are left free for working capital requirements and other business purposes. In addition, many banks and their finance house subsidiaries find it difficult to fund all aspects of a solution proposal. Certain component costs such as cabling and design are often excluded.

If the customer requires a finance facility, will they not simply ask for it?
No. The majority of customers' will view you as an office solutions supplier and may not realise that a finance option is available. However, a customers' choice of supplier will take into consideration all aspects of any proposal to include value added services. Flexible financing should be part of each and every proposal you make.

Why shouldn't I leave my customer to source their own financing?
If your customer arranges their finance through an unknown third party then you may lose an element of control. Our approach is to work closely with you during the supply negotiations to ensure you have control over this aspect of the sale and benefit from the information we obtain that is relevant to your success.